The Art of Motherhood, Sales and Negotiations

I will never forget my first car buying experience.  I was getting ready to graduate college, was starting to interview for my first “professional” job and my car at the time was 17 years old.  It was time.  I enthusiastically wound my way through the maze of shiny cars at the Toyota dealership like a kid searching through presents on Christmas morning as I was approached by a salesperson.  We had the standard exchange of “What are you looking for?” to which I replied that I wasn’t quite sure yet but wanted to find out my options.  I knew I wanted a Toyota or a Honda but that was about it.  I was giving him a golden opportunity at that moment.

Photo credit: Yunhao Zhang

I inquired about the price of the first vehicle I encountered.  His response?  “Do you even know how much this car costs?”  Uh, no, obviously.  And now I felt like an idiot (it turned out that was a high end Toyota Avalon).  The point here is that I left the dealership within minutes after that, went directly to the Honda dealership and drove off hours later in a brand new Accord.  Oh, and I told everyone I knew where NOT to buy a Toyota.

Let’s be honest- when you think “salesperson” you automatically recall your worse sales experience and conjure up images of a fast talking, aggressive, obnoxious- if not offensive- person relentlessly following you around as you try your best to politely decline a conversation about how much you need their amazing product or service.  No one likes being “sold” to.

Interestingly, when I reflect on my experiences as a consumer, I realize that those really positive experiences with salespeople are harder to pinpoint.  Why?  Because I didn’t feel like I was being sold; I wasn’t being convinced that I wanted something I didn’t need, but rather had guidance finding something that was right for me.  It didn’t feel like a sales experience, it felt like a win-win negotiation.  Which is the way I think we all prefer it.

The truth is, we are all “salespeople”.  As mothers, we pitch ideas to our kids all the time, then we negotiate until we feel mutually satisfied with the outcome (or one of us goes to time out).  Even in those moments, we are exchanging thoughts and ideas, listening and learning from that interaction, and negotiating and empowering our children to make their own decisions.  Remember this post about getting my strong-willed daughter to finally decide to pick up her puzzle pieces?  Being a mom is the best on-the-job sales training experience there is.  And we learn the value of being consistent, efficient and opportunistic, as well as the importance of not just educating, but understanding what's important to the other person.

And it’s not just motherhood that utilizes selling skills- they are the foundation for most of our interactions in life.  Think about it...we use them in our marriages, when we date, when we interview for jobs, when we interact with peers, when we teach, when we post to Facebook, and every time we interact with other people.  Even as a consumer.  We are our own sales representative, and we all are our own unique brand.  

Photo credit: Wilfred Stanley Sussenbach

Which means, like it or not, we are ALL salespeople.  And life is a series of negotiations.  It's just a matter of what we're willing to learn and how we choose to apply our skills.

What are your thoughts?

This is Motherhood!

Some aspects of parenting come more naturally to me than others. Give me a child who’s sick and I can confidently nurse them back to health in no time. Challenge me with a child who is emotionally complicated and having trouble expressing anger and frustration...watch me panic. I’ve been reminded that I have a lot of work to do when it comes to parenting my nine year old...and myself.

My son has always been especially challenging to me as a parent, mostly because he and I are so alike in so many ways. And this is one of those times when I completely understand where he’s coming from...he’s having issues with a friend because his friend doesn’t want to play the same way as my son. An ongoing power struggle has ensued, which has brought out the meanness in both of them. I know my son doesn’t want to alienate his friend, I know he likes playing with him, but he’s extremely frustrated and angry that he’s not feeling heard or acknowledged and it has manifested itself in a passive-aggressive way. Yet, he blames his friend for his anger because his friend is not cooperating. After giving him my best “you have to take responsibility for your own actions” and “we treat people the way we want to be treated” lecture, the bells rang clearly...

This is motherhood!

I live this constantly and on a daily basis. How many times a day do I tell my kids, “If you would just listen....”? Admittedly, my BIGGEST challenge as a mom is to RESPOND and not REACT to situations. My son’s too. Which is why I know I must model how to stop myself, reflect on the problems that arise, consider other people’s perspectives and work towards a solution. Calmly.

Once again I am reminded that motherhood makes me a better person because it puts my own character flaws in the spotlight and motives me to change them for the sake of my children. What has your journey taught you lately?

Dressing Out

Yes, that is my daughter. And, yes, I see that she’s wearing pajamas, under boy clothes with a cape, goggles and a fire hat. She’s, shall we say, an interesting dresser. Please do not shake your head in disagreement, resist the urge to explain to her that she isn’t wearing clothes properly or try to encourage her to dress “normally”. I know you have good intentions, but she’s three. She is fearlessly confident in her choice of outfits and is fiercely independent and proud. She’s got the innocence and sensitivity of a sweet child, and please respect that.

To be fair, many of the reactions we get come in the form of warm smiles from nostalgic moms of older kids who love to share stories about their child’s memorable quirks. And I do understand that my daughter’s unique sense of style could easily be misinterpreted as my lack of parenting. But, I assure you, I am doing her a favor.

I’ll admit that, after three boys, I had hopes of cute dresses and curly pig tails. But even before she could walk, she was especially motivated to dress herself. And once she was able to express herself through her attire, I realized that that she not only enjoys it, but it continues to play a crucial role in her development. (Even though I easily end up doing an extra load of laundry each day to accommodate her ever-changing ideas.)

As a former interesting dresser and teenage girl myself, I know that there will be plenty of time for her to feel the unfortunate effects of peer pressure to conform, and that she will eventually come to feel more comfortable in what is appropriate and acceptable. Our role as mothers is to our children is to help shape their confidence and give them the tools they need to be successful human beings. Shaming her about her wardrobe choices at the tender age of three just doesn’t seem to accomplish that. Is it really necessary to cause additional stress because she’d rather dress as a superhero of sorts than a princess? Besides, with four kids and being in constant demand, I couldn’t possibly fight every outfit battle, even if I wanted to.

So, to anyone who feels justified in judging my daughter for her unique sense of style (or me for letting her go out in public that way), I kindly request that you BACK OFF. She is a confident, loving and happy child, and that’s all the really matters.

Do you have an interesting dresser? Give her or him a hug for me.

Picking Up the Pieces...the Puzzle Pieces, That Is

I was busy making dinner in the kitchen when out of no where, and for no apparent reason, my three year old daughter moseyed into the kitchen, took one look at the puzzle that was left undone at the table and proceeded to swipe, one by one, each and every piece onto the floor. Knowing that I would have to be the one to crawl around and retrieve puzzle pieces from beneath chairs and under the stove, I promptly requested, “Pick those up, please.” I asked patiently and calmly several more times until I was eventually met with a defiant, “No!”. 

Suddenly, I had flashbacks to preschool two weeks prior when, at pick up, the teacher informed me that my daughter would have to put her blocks away before she could be dismissed.

What can I say? Life with a strong-will three year old has its challenging moments. Unlucky for her, she is my fourth...which means I’m wise to the ways of the willful. And being a tad (okay, really) stubborn myself, I can appreciate her frustration. Having said that, my will to enforce her picking up after herself was no match for her tantrum.

So she spent the most of the rest of the night in time out for refusing to pick up the puzzle pieces. I have to say, when this child goes to time out (which isn’t all that often), she goes for the long haul. We’ve had entire park outings where she watched from her car seat. But I’ve learned to appreciate that about her- she has a mind of her own. I didn’t get angry or frustrated; I just gave her space and gentle reminders about why it was important to pick up after herself. I knew I couldn’t win this battle unless SHE decided she wanted to pick up the pieces (a parenting pearl for anyone just beginning the journey of motherhood). So, I just provided the motivation (bath time anyone?). The puzzle pieces were picked up in record time.

Ironic how being a mom has made me both more patient and more stubborn at the same time.